Privacy Policy
Victoria Lifeline is committed to
protecting your privacy and maintaining the accuracy, confidentiality,
and security of your personal information. We know that you are
concerned about the privacy and security of your personal information
and agree that it deserves protection. As a result, we are committed to
providing you with a safe, secure and confidential data exchange
experience.
Victoria Lifeline values the trust of
those we deal with and recognizes that maintaining this trust requires
that we be accountable in how we treat your information. During the
course of business, Victoria Lifeline may gather and use personal
information and anyone from whom we collect such information should
expect that it will be carefully protected. Our staff strictly adheres
to the The Personal Information Protection and Electronic Documents Act
(PIPEDA), which is the federal privacy law for private-sector
organizations. As per the the Office of the Privacy Commissioner of
Canada, PIPEDA sets the ground rules for how businesses must handle
personal information in the course of their commercial activities.
What is Personal information?
Personal information is any information that can be used to distinguish, identify, or contact a specific individual. This includes an individual's name, address, birth date, email address and phone number, and any other information that may identify you or would allow someone to contact you.
Use of Personal Information
Personal information is collected to allow customized service
to Victoria Lifeline. Customers may receive emails, phone calls or
direct mail from our staff based on the information submitted. We are
the sole owners of the information collected on this site. We only have
access to information that you voluntarily give us via email, the Contact Us form or other direct contact from you.
Privacy Practices
- We keep your personal information in strict confidence. We only use your personal information for purposes in which it was collected. We do not disclose your name, address, phone number of email address to other organizations for list exchange purposes or to businesses.
- We do no rent, sell or share personal information with any party. However, as regular course of business it may be provided to those third parties that provide us contracted services (mail houses) for a task. These third parties must sign a privacy contract with us and/or acknowledge that they are in compliance with the principles of the privacy act.
- Victoria Lifeline also understands how important it is to protect your personal health information. As such, we operate in strict accordance with The Personal Health Information Act (PHIA). All staff and volunteers at Victoria Lifeline are required to take mandatory PHIA training. PHIA is a privacy law specific to the healthcare sector that imposes obligations on organizations with regard to the collection, use or security of an individual's personal health information. Read the PHIA Act in Manitoba.
Website Analytics
We use 'cookies' on this site. Victoria Lifeline's website collects and analyzes information from your computer, mobile device or tablet. When you visit our site, data is collected on device used, activity time, pages visited, page views, clicks, sessions, browser used, operating system, and the domain name from which the website was accessed. The collection of this information is in accordance PIPEDA. The information is used for reporting and NO personal information that can identify you is collected. Victoria Lifeline may use these analytical insights to improve the functionality of the website, improve the user's experience and generate reports for marketing purposes.
For additional information regarding the Personal Information Protection and Electronic Documents Act (Canada), please visit the Office of the Privacy Commissioner of Canada's Website.
Contact Information
To verify that your information is correct, or if you have
questions, concerns, or complaints relating to Victoria Lifeline’s
privacy practices, please contact Victoria Lifeline by Email or in writing to: Victoria Lifeline, 1-756 Pembina Highway, Winnipeg MB R3M 2M7
Terms and Conditions
Your use of this website constitutes acceptance of these Terms
and Conditions as of the date of your first visit to our site. Victoria
Lifeline reserves the right to change these Terms and Conditions at any
time by posting changes online. Your continued use of this site after
changes are posted constitutes your acceptance of these Terms and
Conditions as modified. This site and the information, names, images,
pictures, and logos regarding or relating to Victoria Lifeline are provided
“as is” without any representation or endorsement made and without
warranty of any kind whether express or implied. Victoria Lifeline
reserves all copyrights on material on its web pages, including
photographs and graphic designs. In no event will Victoria Lifeline or
the officers, directors, employees or agents of the Victoria Hospital Foundation (the officers, directors, employees or agents of the
Victoria Hospital Foundation are referred to in these Terms and
Conditions collectively as the “Foundation’s Representatives”) be
liable for, and neither Victoria Lifeline, the Victoria Hospital
Foundation nor any of the Foundation’s Representatives assumes any
liability for, any damages, however, caused, including, without
limitation, special, indirect, incidental, punitive, exemplary,
aggravated, economic or consequential damages, or any other damages
whatsoever, arising from the use of the site, or in connection with such
use or loss of use of the site, whether in contract, negligence or
otherwise, even if Victoria Lifeline, the Victoria Hospital
Foundation or the Foundation’s Representatives, as the case may be, have
been advised of the possibility of such damages or losses. Victoria
Lifeline does not warrant that the functions contained in the materials
of this site will be uninterrupted or error-free or that this site or
the server that makes it available are free of viruses or bugs or
represents the full functionality, accuracy and reliability of the
materials. You agree at all times to indemnify, defend and hold harmless
Victoria Lifeline, the Victoria Hospital Foundation and the
Foundation’s Representatives, against all actions, proceedings, costs,
claims, damages, demands, liabilities and expenses whatsoever
(including, without limitation, legal and other fees and disbursements)
sustained, incurred or paid by Victoria Lifeline, the Victoria
Hospital Foundation or the Foundation’s Representatives, as the case may
be, directly or indirectly in respect of: (i) any information you
provide on or through this site; or (ii) your use or misuse of this
site. These Terms and Conditions shall be construed in accordance with
and governed by the laws of the Province of Manitoba and the laws of
Canada applicable therein, and for the purposes of legal proceedings
these Terms and Conditions and the agreement embodied within these Terms
and Conditions shall be deemed to have been made in Manitoba and to be
performed there, and the courts of Manitoba shall have jurisdiction over
all disputes which may arise under these Terms and Conditions.
