On the Go

Mobile Service

An advanced GPS locator and medical alert button so that you can quickly get the help you need in your home or on the go!

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Living a life of independence

shouldn't be restricted to the home.

Manitobans are active, on-the-go people and we enjoy the great outdoors year-round!

Man tending to his garden wearing a On the Go button

Support your active lifestyle by giving yourself the freedom to safely do what you love. Wherever. Whenever.

Stay protected anywhere in Canada with our advanced GPS locator and automatic fall detection, ensuring quick access to help even if you are unable to press the button yourself. Our all-in-one On the Go system allows for Two-Way Voice Communication during a fall or emergency, and easy access to our response center associates 24/7.

On the Go is recommended for people who:

  • Frequently socialize outside of the home.
  • Are interested in a mobile solution that can support an active lifestyle.
  • May be concerned about an accidental fall or their safety while outside the home.
  • Go out over 3 times a week alone (i.e. volunteering, visiting friends, running errands, exercising).

What's Included

In the On the Go Mobile Service, you'll receive:

Personal Mobile Alert Button & Charging Station

Wear the On the Go Button around your neck as an adjustable pendant both inside and outside the home for access to help when you need it! The On the Go Button is designed to automatically place a call for help if a fall is detected and you are unable to push your Help Button.*

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Notable Features

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You can wear it in the shower or bath, where falls often occur.

Rechargeable Battery

The battery can last up to five days on a single charge. However, we still recommend charging daily. A simple to-set-up charging station is included.

Airplane Mode

The Button can be put in airplane mode when you travel by plane.

All-in-one System

This single-piece system provides fast access to help whenever and wherever you need it.

More than a GPS

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24/7 Response Centres

Our Canadian-based Response Centres are available 24/7, and staffed with professionally trained and caring Associates.

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Location Technologies

On the Go features locating technologies including Advanced GPS so no matter where you are, we can get you the help you want.5

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Two-way Voice Communication

Speak directly with a Lifeline Response Associate through you On the Go help button to have fast access to help on the go.5

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Uninterrupted Support

Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.

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Superior Automatic Fall Detection

Fall detection technology can automatically call for help if it detects a fall—even if you can’t push the button.2

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You Are in Charge

Choose whether our Response Centre dispatches a family member, close friend or emergency services when help is needed.

How On the Go Works

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1. Summon help

Press your Mobile Help Button at any time. If you fall and can’t push your button – the fall detection feature can automatically call for help if it detects a fall— at home or on the go.2

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2. Hear a reassuring voice

A caring Lifeline response associate will quickly access your personal profile and assess the situation.

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3. Get located

Lifeline quickly pinpoints your location through your mobile pendant. On the Go uses up to 4 technologies to determine where you are.5

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4. Know help is on the way

Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.

Frequently Asked Questions

Frequently Asked Questions (On the Go)

Can I travel across Canada with my On the Go?
Can I bring my On the Go button with me to travel outside Canada?
What if I take the plane with my On the Go button?
How long will the charge last on my On the Go Mobile Medical Alert button?

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1Certain limitations subject to third-party cellular provider availability and coverage. The signal range may vary. 2 Fall detection does not detect 100% of falls. If able, you should always press the button that you wear. 3 Lifeline wireless communicators connect to the Lifeline Response Centre using the third-party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service. 4 For use in Canada only. Please call our Response Centre in advance of your vacation for instructions when travelling with On the Go. 5 Lifeline may not always be able to determine your location. 6 Undetectable falls can include a gradual slide from a seated position, such as from a wheelchair, which may not register as a fall.