On the Go
Mobile Service

An advanced GPS locator and medical alert button so that you can quickly get the help you need in your home or on the go.

On the Go Main Image

Living a life of independence
shouldn't be restricted to the home

Manitobans are active, on-the-go people and we enjoy the great outdoors year-round!

Man tending to his garden wearing a On the Go button

Our On the Go Mobile Service can support your active lifestyle by giving you the freedom to safely do what you love, where and when you love. 

An advanced GPS locator so that you can quickly get the help you need in your home or on the go. Automatic fall detection can call for help if a fall is detected and you are unable to press the help button.* No matter where you are in Canada you will still have access to 24/7 help should you experience a fall or need medical assistance.1 

The all-in-one On the Go system will allow you to continue to live life to the fullest. It provides Two-Way Voice Communication directly from the pendant, fall detection that will call for help from anywhere when you can’t2, the ability to call multiple contacts and around-the-clock access to Lifeline’s response center associates.

On the Go is recommended for people who:

  • Frequently socialize outside of the home
  • Are interested in a mobile solution that can support an active lifestyle
  • May be concerned about an accidental fall or their safety while outside the home
  • Go out over 3 times a week alone (i.e. volunteering, visiting friends, running errands, exercising)

What's Included
In the On the Go Mobile Service, you'll receive:

Personal Mobile Alert Button & Charging Station

Wear the On the Go Button around your neck as an adjustable pendant both inside and outside the home for access to help when you need it! The On the Go Button is designed to automatically place a call for help if a fall is detected and you are unable to push your Help Button.

*Automatic fall detection does not detect 100% of falls. If able you should always press your button if you need help.

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Notable Features

Women wearing On the Go Button

You can wear it in the shower or bath, where falls often occur.

Rechargeable Battery
The battery can last up to five days on a single charge. However, we still recommend charging on a daily basis. A simple to set up charging station is included. 

Airplane Mode
The Button can be put in airplane mode when you travel by plane.

All-in-one System
This single-piece system provides fast access to help whenever and wherever you need it.

More than a GPS

Image Hover ZoomIcon of person fallingSuperior Automatic Fall Detection
Fall detection technology can automatically call for help if it detects a fall—even if you can’t push the button.2


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Location Technologies
On the Go features locating technologies including Advanced GPS so no matter where you are, we can get you the help you want.5

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Two-way Voice Communication
Speak directly with a Lifeline Response Associate through you On the Go help button to have fast access to help on the go.5

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Uninterrupted Support
Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.

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You Are in Charge
Choose whether our Response Centre dispatches a family member, close friend or emergency services when help is needed.

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24/7 Response Centres
Our Canadian-based Response Centres are available 24/7, and staffed with professionally trained and caring Associates.

How On the Go Works

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1. Summon help
Press your Mobile Help Button at any time. If you fall and can’t push your button – the fall detection feature can automatically call for help if it detects a fall— at home or on the go.2

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2. Hear a reassuring voice
A caring Lifeline response associate will quickly access your personal profile and assess the situation.

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3. Get located
Lifeline quickly pinpoints your location through your mobile pendant. On the Go uses up to 4 technologies to determine where you are.5

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4. Know help is on the way
Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.

Frequently Asked Questions

Frequently Asked Questions (On the Go)

Can I travel across Canada with my On the Go?
Can I bring my On the Go button with me to travel outside Canada?
What if I take the plane with my On the Go button?
How long will the charge last on my On the Go Mobile Medical Alert button?

Ready to
take the next step?

If you believe Victoria Lifeline is the right solution to keep you safe and independent. We can set up a FREE One-on-one consultation and figure out which service is right for you.

Fill out our contact form and we'll be in touch with you soon.

Get In Touch
Fill out the form below if you have any questions or comments.

1Certain limitations subject to third-party cellular provider availability and coverage. Signal range may vary.  2Fall detection does not detect 100% of falls. If able, you should always press the button that you wear.   3 Lifeline wireless communicators connect to the Lifeline Response Centre using the third-party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service.  4 For use in Canada only. Please call our Response Centre in advance of your vacation for instructions when travelling with On the Go.   5 Lifeline may not always be able to determine your location.   6 Undetectable falls can include a gradual slide from a seated position, such as from a wheelchair, which may not register as a fall.